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Important update on your American Express® Card account
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Dear Cardmember,
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We would like to inform you that there is a credit balance of ₹ ${Var2} because of merchant refund(s) or overpayment on your American Express® Card ending ${Var1}, as of ${Var3}.
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What you should do next
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You can review your credit balance online and request a credit balance refund under ‘Account Management’.
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If you wish to retain the credit balance on your account and adjust it against future debits/balance, please reply to
cardmember@aexp.com from your registered email ID and provide your consent within 7 days of receipt of this email. Kindly revert with, “I hereby provide my consent to American Express to retain my credit balance to adjust against future debits/ balance on my Card account.”
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We’re here for you
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Should you have any questions, please feel free to chat with us via Mobile App or call us on 1800 419 2122 and we’ll be glad to assist you.
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Thank you for your Cardmembership.
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You are receiving this email because you are an American Express® customer. This email was sent to Card ending ${Var1}.
We are unable to accept incoming emails to this
address. For details on our email practices, view
our Privacy
Statement.
American Express Banking Corp. Cyber City, Tower
'C', DLF Building No. 8, Sector 25, DLF City Phase
ll, Gurgaon - 122002, Haryana.
®
Registered trademark of American Express Company.
©
2026 American Express. All rights reserved.
SFECBR002
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